Frequently Asked Questions.

After launch, you receive a maintenance report that lists each task, who completed it, hours used, and status. You always know how your budget is being applied.

We use a blended rate that covers strategy, design, development, QA, and project management. You're billed for time spent delivering your product and meeting agreed project outcomes.

We review the request, implement the change on staging, test it (including mobile), then deploy to production. Each step is logged so hour usage stays transparent.

Most clients start with 10–30 hours per month after launch, then settle into 3–10 hours once the product is stable. You can increase or decrease hours month to month.

Your designer prepares the updated asset, you approve it, and our developers implement it. Work can be covered by maintenance hours or invoiced separately.

3CTECH offers hosting and maintenance plans tailored to your traffic, security, and support needs. A recurring package reserves dedicated capacity for your product at a predictable rate.

Yes. We develop native iOS (Swift/SwiftUI) and Android (Kotlin) apps, and we use cross-platform frameworks when they fit. Stack choice depends on your users, roadmap, and long-term maintenance plans.

Yes. We design and build toward modern accessibility practices and WCAG guidelines so your product works for a broader audience and meets common compliance expectations.

Yes. We can add AI-powered capabilities such as recommendations, natural language features, automations, and custom ML workflows—chosen to match your product goals and users.

We look at your goals, performance and scale requirements, team skills, and roadmap. Then we recommend a stack that balances flexibility, reliability, and total cost of ownership.

We commonly use React, Next.js, Vue, and related tools to build fast, maintainable interfaces for web and mobile. The final stack is matched to your product, not a one-size template.

Mature open-source libraries are battle-tested and save time on solved problems. That lets us spend more of your budget on the features and experiences that differentiate your product.

Ruby supports fast iteration, which helps early-stage products move quickly. It often reduces development hours and keeps the codebase adaptable as requirements change before you scale.

Yes. We can review usage data, surface improvement opportunities, refine UX patterns, and improve performance so the product keeps pace with your users and business goals.

Yes. We can configure analytics, monitoring, and dashboards to track performance, user behavior, uptime, and overall system health.

Yes. We host production and staging environments for many clients, with updates and maintenance support. Plans are sized for your traffic, performance, and security requirements.

Contact us right away. We treat outages as a priority and work to restore service quickly. Issues may involve hosting, third-party services, or recent code changes—we help diagnose and fix each case.

We fix post-launch bugs related to our work during the first week after launch. After that—or for issues caused by new plugins, integrations, or external changes—we resolve them with your maintenance hours or at an agreed rate.

Launch marks the agreed scope as complete, but digital products keep evolving. We support improvements, updates, and new features as your business grows.

Yes. We regularly work with founders, CTOs, product managers, and engineers inside your existing process. We help clarify priorities, reduce uncertainty, and keep delivery aligned with your organization's goals.

Yes. Through discovery sessions, user interviews, and rapid prototypes, we help you test core assumptions early and at lower cost—so you can proceed with confidence or adjust course before a full build.

Yes. We run qualitative and quantitative research, competitor reviews, and market analysis to map user behavior and opportunity. Those insights strengthen positioning and support better product decisions.

Yes. Strategy sessions bring your team and ours together to define goals, clarify user needs, map key flows, and agree on success metrics. Focused workshops turn open questions into a shared plan faster than weeks of ad-hoc meetings.

Depending on scope, you may receive personas, journey maps, prioritized features, competitive landscape notes, technical feasibility assessments, and a product roadmap. These guide design and development with a shared direction.

Product strategy defines what you're building, who it's for, and why it matters—before screens are designed. It aligns business goals, user needs, and technical constraints into a clear plan so design and engineering time goes where it creates the most value.

Yes. We often work alongside in-house developers, CTOs, and product managers. Our process is flexible so we can complement your existing technical team rather than replace it.

Yes. We build custom APIs when you need them, and we integrate third-party services such as payments, authentication, data providers, analytics, and other external tools.

Yes. We work in iterative sprints with regular updates and clear visibility. That helps us adapt to change, manage risk, and keep delivery aligned with your goals and timeline.

Yes. For products that need continuous delivery or more complex environments, we set up automated tests, CI/CD pipelines, and infrastructure practices that support stability and reliable releases.

QA runs throughout development. We test functionality, performance, accessibility, and responsiveness across devices. Before launch, we complete a full test cycle and invite you to review the product as well.

We scope the change, build on staging, run QA, review with you, then deploy to production. That sequence keeps updates tested, stable, and consistent with the product roadmap.

Development turns approved designs into a working product. We implement features, integrate APIs, test components, and share progress regularly so you can review the product as it takes shape.

Lottie is generally efficient, but very large or complex animations can slow lower-end devices. We recommend keeping file sizes lean and removing unused layers when possible.

Yes. You can edit animations in Lottie, After Effects, or your preferred tools—adjusting timing, colors, shapes, and branding to match your product.

Yes. Lottie and similar formats work well in web apps, iOS, Android, and React Native. They're lightweight and suited to modern UI motion.

Yes. Our free animations may be used in personal and commercial projects without attribution, though a credit is always welcome.

Yes. We design custom micro-interactions, onboarding motion, motion systems, and branded assets that match your product's UI and design language.

Credit is not required. Linking back to the source is optional and helps other creators find the resources.

Assets may include Lottie JSON, GIF, MP4 previews, and source files depending on the download. Each format supports different uses—web, mobile, or social.

Yes. We work with organizations at many stages and across industries. Our approach adjusts to early-stage startups, enterprise teams managing complexity, and PE-backed groups overseeing product portfolios.

Timelines depend on scope, complexity, and how much discovery is needed. Smaller projects can move quickly; fuller product builds often take several weeks to several months. A discovery call is the best way to get a realistic estimate for your goals.

Cost depends on scope, features, platforms, and the level of strategy involved. We use a blended rate covering design, development, QA, and project management, then provide a clear estimate once we understand your needs.

Projects start with discovery—goals, users, and requirements—then move into design, development, QA, and launch. Each phase is structured to keep risk low and keep everyone aligned on what we're building.

We've worked across healthcare, finance, energy, logistics, retail, entertainment, HR tech, government, real estate, and more. We apply the same fundamentals of strategy, design, and engineering to each category with care and precision.

We typically need your business goals, success metrics, audience, existing assets, technical requirements, and any timeline or budget constraints. Clear inputs early help design and development move efficiently.

We aim for outcomes that support the business—not only polished screens. That can include a clearer product direction, better user experience, less complexity, stronger adoption, and products that remain useful well after launch.

We work through discovery, design, development, QA, launch, and optional post-launch optimization. Each phase is collaborative and transparent so delivery stays aligned with the direction set at the start.

Yes. For larger products or teams, we build scalable component libraries so screens, features, and future releases stay visually and functionally consistent.

Use the sidebar to move between pages, press "C" to leave comments, and open prototypes to walk interactive flows. Your design team can walk you through the file anytime you need help reviewing the work.

You make the final decisions. We share recommendations grounded in research, best practices, and user behavior—and you choose the direction we take.

You may receive wireframes, user flows, prototypes, high-fidelity screens, design systems, and documented interaction patterns—assets that help development implement the product accurately.

Designs are built around real content, so differences often come from updated copy, images, or layout needs. If something looks off, tell your project team—we'll help reconcile the live experience with the approved design.

Figma is our primary collaborative design tool. We use it for visual systems, flows, and prototypes. You get access as designs evolve so you can review every screen and interaction in real time.

Usability testing puts prototypes in front of real users to check whether the experience is clear and usable. Finding friction before development saves time and cost later.

User research clarifies needs, motivations, and behaviors before we design solutions. That evidence leads to more intuitive experiences, fewer redesigns, and stronger product performance after launch.

Design defines how the product looks and works. It removes ambiguity, aligns stakeholders, and produces a cohesive experience. Once design is approved, development implements it as specified.